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BlockPuls – Terms & Conditions of Sale

Effective Date: [April 20, 2020]

1. Acceptance of Terms

By purchasing from BlockPuls, the Customer agrees to these Terms & Conditions. Any additional or conflicting terms proposed by the Customer will only apply if approved in writing by an authorized representative of BlockPuls.

2. Orders, Product Information & Pricing

  • All orders are subject to availability and confirmation by BlockPuls.

  • Product colours, prints, and textures may slightly differ due to fabric variations, lighting, and screen settings.

  • Prices listed on the website are in [ INR ] and do not include shipping charges, taxes, customs duties or other fees unless clearly mentioned.

3. Payment Terms

  • All invoices must be paid within 21 working days from the date of issue.

  • In case of late payment, BlockPuls reserves the right to charge 10% interest on the outstanding amount and pause deliveries/services without prior notice.

  • If payment remains unpaid for more than 60 days, BlockPuls may appoint a debt recovery agency. All associated legal or recovery costs will be borne by the Customer.

4. Online Complaints

Customers can submit complaints or service issues via email at:

📩 blockpuls@gmail.com

Notes:

  • Complaints must include order number, name, and issue details.

  • The support team will respond within 2–5 working days.

5. Tax & Withholding

If any withholding tax, GST, or government deduction applies in the Customer’s country/state, it must be paid directly by the Customer to the relevant authority. The full invoice amount remains payable to BlockPuls without deduction.

6. Delivery, Risk & Ownership

  • Delivery timelines are estimates and not guaranteed.

  • Risk passes to the Customer upon delivery of goods.

  • Ownership remains with BlockPuls until full payment is made.

  • Any damage, missing items or defects must be reported within 8 days of delivery via email.

7. Returns & Exchanges

  • Returns and exchanges will only be processed as per BlockPuls’ official Return & Exchange Policy (available on the website).

  • Used, washed, altered or customized items cannot be returned unless proven defective.

8. Limitation of Liability

BlockPuls is not liable for any indirect, incidental, or consequential damages, including loss of profit or business interruption. The maximum liability of BlockPuls shall not exceed the total invoice value of the product(s) involved.

9. Legal Jurisdiction

All legal claims, disputes or proceedings will be subject to the exclusive jurisdiction of the courts in:

📍 Jaipur, Rajasthan, India

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

11. Changes to Terms

BlockPuls reserves the right to amend or update these Terms at any time. The version available on blockpuls.com at the time of purchase will apply.